GENERAL TERMS

  1. The use of the nomada-ath.gr website by the visitor/user presupposes her/his unreserved agreement with the following terms of use, which apply to the entire content.
  2. The visitor/user must read these terms carefully before using the services of the online store and if they do not agree, they must not use our services.
  3. The website nomada-ath.gr includes the online store of the individual company ATSA ZOOPIGIS with the distinctive title “Nómada” (hereinafter referred to as the distinctive title) and VAT number 148054922. The company is located at Larissas 6, Rhodes. The specific e-shop inform our customers about our products as well as to purchase them online.

 

PRODUCT RETURN

  1. If the product you received is defective, you should contact us within 5 days from the date you received the package. Call us at +30 6944018868 or send us an email at info@nomada-ath.gr and we will solve any problem. Product packaging must be in its original condition. In this case the customer is not charged with shipping costs.
  2. We accept product exchanges within 5 days from the day that you received your package only if an order is marked as a gift during the checkout. In this case the customer is charged with shipping costs.

 

CANCEL AN ORDER

  1. If you wish to cancel your order you should send us an email at info@nomada-ath.gr or call us at +30 6944018868 so we can proceed with the cancellation. You should contact us before the products are shipped.

 

COPYRIGHT

  1. The website design, the texts, the graphics and the photos are property of company “Nómada” and are its intellectual property right.
  2. All photos and all graphics that posted on our online store as well as on our facebook and instagram pages “Nómada” are subject to copyright and we reserve all legal rights for their use.
  3. Using and republishing our photos for commercial reasons without our permission is prohibited.

 

PRIVACY POLICY (in accordance with the GDPR regulation)

  1. We only collect data to improve your browsing experience. We protect your data, and we keeping them safe. We never ask for sensitive personal data.

 

HOW DO WE USE YOUR INFO?

  1. To deliver your order to your address.
  2. To send you messages for your order via SMS, Viber, email or by phone.
  3. To send you information via email, SMS or Viber about our new offers or new products. To detect and exclude possible cases of fraud.

 

ARE MY CARD DETAILS SECURE?

  1. All payments are 100% safe and they are processed through the electronic payment platform Nexi e-Commerce of Nexi Payments Greece S.A. and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

 

COOKIES / HISTORY

  1. For what you have bought and what you have saved in your basket or in your Wishlist.
  2. To understand what our customers like most.
  3. To ensure that we offer you exactly what you want.

 

HOW WE STORE YOUR INFORMATION

  1. We keep your information only for as long as you are a user or our customer. If you choose not to be our user or a customer or to delete your data, you contact us by email at info@nomada-ath.gr
  2. If it is a necessary to retain data to prevent any fraud attempts or to ensure proper compliance with our site’s Terms of Use, we may retain some parts of your information, even if you have closed or deleted your account.
  3. We assure you that any information about your personal data is not sold and not known to any third party – including your name, address, email, telephone or other details.

 

WHAT ARE YOUR RIGHTS?

  1. The right to be informed about how your personal information is used.
  2. The right to access the personal information we keep about you.
  3. The right to request the correction of your personal data.
  4. The right to request to delete your personal data from our lists.
  5. The right to stop or ask not to receive any marketing messages.

 

IMPORTANT CHANGES

  1. In case that we make significant changes to our policy of our website, you will be informed in an absolute and clear manner on nomada-ath.gr or on our other services, or by other means such as email. So that we can ensure that you will be informed and you will be able to judge whether you agree with the new changes, before choosing to use our online store.